Remote Support Client

Download the RustDesk client below. It is preconfigured to connect through rd.kearan.net. After installing, give your support tech the ID shown in the app.

One-time support session

Download quick support tool

Run it - no need to install (close the install prompt if it appears). Read the ID shown in the window to your technician, then click Accept when the connection request pops up. When you close the program, remote access ends completely.

Windows

Download for Windows (preconfigured .exe)
Just run it. Do not rename the file - the server settings are encoded in the filename.

Or, from an elevated PowerShell prompt (silent install):

irm https://rd.kearan.net/downloads/install.ps1 | iex

Linux

curl -fsSL https://rd.kearan.net/downloads/install.sh | sudo bash

Android / iOS / manual setup

Install RustDesk from your app store, then open Settings > ID/Relay Server and enter:

ID Server: rd.kearan.net
Key:       psdTAw08r5yvUgCCGEU4i0pyOdyIvOjxIVUxQZ9DFOs=